Dynamics 365 Optimization Services
Introducing Dynamics 365
Microsoft Dynamics 365 is a comprehensive and powerful suite of cloud-based applications designed to streamline various aspects of organizational operations. It is marketed as a unified platform where businesses can integrate their customer service, finance, sales, operations and marketing functions into one.
With its cloud-based architecture, Dynamics 365 offers flexibility and scalability as organizations can select specific applications. This allows businesses to start with the applications they need and easily expand as their requirements evolve. Dynamics 365 also integrates with other Microsoft products such as Office 365 and Azure.
Changes to Dynamics 365
Sounds great right? It is, but Dynamics 365 is continuously evolving and has undergone many significant changes and updates since its launch. Microsoft has introduced programmatic changes to the approach of D365, its integration with other products, the D365 interface and the products/apps on offer.
Besides programmatic changes, Microsoft has also undergone three major changes in the naming conventions of Dynamics 365. Previously, Dynamics 365 was known as Dynamics CRM (Customer Relationship Manager) and Dynamics ERP (Enterprise Resource Planning). With each major change came a rebranding. For example:
- Dynamics CRM became Dynamics 365 Sales
- Dynamics AX rebranded as Dynamics 365 Finance
- Dynamics NAV rebranded as Dynamics 365 Business Central
Support with Dynamics 365
Microsoft needs to keep up with the evolving business needs of organizations, so all the changes make sense. Add to this the fact that the Dynamics 365 Licensing Guide is ± 60 pages long and you can see that licensing D365 might be a complex undertaking. Even with a glossary it's hard to keep track of this product!
Having said that, we are here to help! Our D365 Optimization Service will look at your optimal way of licensing and by benchmarking we can identify commercial benefits to you.
We're just an email away
Our typical phased approach
- Inventory of current environment
- Competitive landscape
- Identification of business requirements
- Bill of Materials / Benchmarking & Pricing
- Negotiations strategy
- Smart agreements
- Buy what you need
If you are interested in what we can do for your Microsoft licensing case specifically, or if you have a generic question, simply reach out to us via the button below. We will get back to you as soon as we can.